Managers and Leaders
Leaders rely on their ability to communicate effectively to motivate, coach, set expectations, drive change, and convey the organization’s culture.
But how does a leader acquire these skills?
Executive
Leadership Skills
We believe the foundation for effective leadership is a combination of behavioral self-awareness, empathy, communication skills, and the ability to perform under pressure.
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However, each leader, along with the challenges they face, is unique; so are our solutions.
Our interactive leadership development and executive coaching services support leaders as they practice and hone the skills they need, including how to:
- Improve performance, tackle culture change, create positive inclusive interactions, and provide empathetic feedback
- Amplify presence, achieve self-awareness, and develop support
- Enhance the ability to communicate to inspire trust and motivate action
- Speak with assurance, clarity, and conviction
High-Potential
Leadership Skills
With our training, your leaders (and future leaders) will learn to adapt their communication and approaches to ensure success in important situations.
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Our process quickly benchmarks their core skillsets, addresses gaps, and reinforces strengths, all while increasing their self-awareness.
We leverage skills-based coaching, emotional feedback, and an evidence-based deliberate practice methodology to ensure that performance improvements endure over time.
Performance
Management Skills
How your leaders deliver feedback and coaching on individual performance challenges is critical to ongoing motivation, commitment, and job satisfaction.
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There have been many changes to performance management approaches, which makes the need to learn and practice innovative new tactics even more important.
Practicing performance management conversations is the key to comfort, confidence, and skilled execution.
Coach the
Coach Skills
You know that consistent coaching is the key to success in your organization. For your second- and third-level leaders, it’s the most important thing they do every day.
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Coaching, and especially side-by-side coaching, is critical for the sustainment of learning content, individual growth and improvement, maintenance of strong interpersonal relationships, and career development.
Leading in a Virtual Workplace
Are your leaders managing a team of employees in a virtual environment? Are they having difficulty keeping them focused and productive?
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Leading a remote team from a home office can feel overwhelming at times, but with training and practice your leaders and managers will develop an effective virtual leadership style that will take their virtual teams to the next level.
With Leading in a Virtual Workplace, your leaders will practice and master the skills they need to:
- perfect their on-camera/telephone presence
- connect with team members remotely
- coach and support their teams better by using skillful questioning, listening, and empathy
Impact Skills
for Leaders
To maximize the impact of their coaching, your leaders need the respect and trust of their direct reports.
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They must be able to put them at ease with strong relating skills, ask consultative questions that encourage reflection and self-assessment, drive collaborative solutions, and build accountability and clear next steps -- all while being supportive, firm, and fair.
Practicing and refining coaching impact skills will help your leadership team quickly earn the kind of trust and confidence that leads to deeper engagement and higher performance.
Our unique, 1:1 leadership impact skills training is a virtual learning experience that is flexible and customized to your organization's needs and your leaders’ specific competencies.
Sales
Coaching
Our cost-effective, rapid time-to-value sales skills coaching will improve your management team’s ability to communicate with their team, increasing sales, lifting top line growth and profitability.
Crucial
Conversations
When it comes to critical or crucial conversations, you don’t want to have to practice in high-stakes situations or high-pressure work environments.
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So, don’t! Instead, why not practice in a safe space where the only consequence of failure is learning.
- Learn how to effectively communicate with people about performance issues and give appropriate feedback.
- Build a transparent and candid culture to drive healthy, sustainable results, and engage your teams.
Coaching
to GROW
If your organization has invested in a particular approach to coaching conversation, you need your leaders and managers to be using the model consistently and skillfully.
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Any coaching style or process (GROW, CLEAR, OSKAR, Consultative Coaching, Situational Leadership or others) can be integrated into a 1:1 deliberate practice scenario. Practicing coaching skills helps leaders develop confidence and competence.
We help leaders understand both the process of coaching and the outcomes they want; then we practice with them to refine their skills and impact and ensure that they retain what they have learned through the experience.
Behavioral
Interviewing
Behavioral Interview training makes it easy for hiring managers to practice hiring conversations with prospective employees.
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We’ll teach your managers effective behavioural interview questions and make it easy for them to interview, evaluate, and compare applicants, resulting in better hires and fewer risk and compliance issues.
Situational
Interviewing
A very effective interviewing method is to create a realistic scenario, one that the prospective hire is very likely to encounter if they are selected for the job, but for hiring managers, it can take time to master the skill.
You can accelerate the development of your hiring managers skill significantly with deliberate practice. We’ll develop the scenarios and teach your managers how to conduct the interview. Then we'll help them practice and refine the technique quickly and effectively.
Click to call and learn more about training for leaders and managers.
