Deliberate Practice
Have you stopped getting better at what you do? Do you feel that your performance has plateaued?
It's not uncommon.
You may work at something for years and not improve your performance. But there’s a solution you may not have considered: begin using deliberate practice to your advantage. What is deliberate practice? Simply put, practice at its most effective is deliberate practice.
Deliberate Practice = Expert Performance
After studying top performers, Psychologist K. Anders Ericsson and his fellow researchers made a striking discovery: "The differences between expert performers and normal adults reflect a deliberate effort to improve performance." In other words, the best of the best tend to follow similar techniques for improving their abilities. Those techniques amount to a learning model Ericsson calls the gold standard, applicable to nearly any skill, including business communications: deliberate practice.
The research of K.A. Ericsson, G. Colvin, and many others have validated our approach and reinforced the foundation from which we work.
Our methodology is based on our own experience delivering value to clients for 20 years.
1:1 Practice
Scenarios
Our 1:1 Deliberate Practice training offers learners the chance to learn, practice, and master critical business communication skills in realistic scenarios.
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Purposeful, systematic, intensive, and conducted with the specific goal of improving performance, our deliberate practice scenarios combine immersive roleplay simulations delivered by professional actors, together with personalized feedback and skills-based coaching.
1:1 Learning
Tutorials
Through our personalized, 1:1 learning tutorials, you’ll develop a wide variety of skills, all customized to your organizational needs.
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From customer-facing sales interactions or executive communicatiosn to diversity and change conversations, we coach participants so they not only learn new skills but form new, cognitive habits. Participants will benefit from a private, 1:1 tutorial-style experience that optimizes their learning and dramatically increases the ROI of learning.
1:1
Assessment
We can assess an individual’s performance in significant client-facing or coaching conversations.
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Applications range from benchmarking and current state measurement to certification for new products or coaching. Identifying how effectively participants are using skills at the beginning of a program can set them up for success during their 1:1 deliberate practice.
Evaluating effectiveness at the end of the program allows you to measure lift, which helps you measure ROI.
Large Group
Learning
If you routinely hold large conferences, sales meetings or leadership retreats, we can help regardless of whether they are in-person or virtual.
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Your people will "learn by doing" through practical large and small group roleplay sessions and deliberate practice, so they'll retain what they've learned, close individual gaps, and reinforce strengths.
Click to call and learn more about our methodology: deliberate practice.
Why It Works
For organizations that want to improve the quality of their business conversations, we believe that an effective deliberate practice solution considers the nine elements below. The first five focus on real-time interpersonal engagement and feedback. The last four are based on research into brain-based learning.
1. One on One
2. Safe
3. Contextual & Realistic
4. In Real-Time
5. Coaching & Emotional Feedback
6. Measurable
7. Interleaved (skills are woven together)
8. Bite-Sized
9. Interval Reinforcement (reinforced over time)
BREAK THE CONVERSATION DOWN INTO STEPS.
Isolate steps and key skills and then identify objective measures of success.
SET A SPECIFIC GOAL AND FOCUS ON IT.
Identify your strengths and weaknesses and set SMART goals for improvement.
PRACTICE WITH FOCUS AND INTENT.
Practice using a series of realistic and challenging role plays
RECEIVE PROFESSIONAL FEEDBACK.
Seek and implement coaching and feedback from an expert coach.
INCREASE THE INTENSITY AND REPEAT.
Increase the intensity of your practice while maintaining your focus.
